Terms of Service

Last updated: February 1, 2026

1. Acceptance of Terms

By accessing or using Check-in DOG ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. Check-in DOG is operated by BlueRock Research & Development ("we", "us", "our").

2. Description of Service

Check-in DOG is a cloud-based software-as-a-service platform designed for pet grooming professionals. The Service provides tools for appointment management, customer and animal record-keeping, invoicing, SMS notifications, and related business management features.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree to use the Service only for lawful purposes related to managing a pet grooming business or similar professional activity. You may not use the Service to store or transmit malicious code, infringe on intellectual property rights, or engage in any activity that disrupts the Service for other users.

5. Data Ownership

You retain full ownership of all data you enter into Check-in DOG, including customer records, animal profiles, appointments, and invoices. We do not claim any intellectual property rights over your content.

6. Subscription and Payment

Paid plans are billed on a monthly or annual basis, as selected at the time of subscription. All fees are quoted in euros and are exclusive of applicable taxes unless otherwise stated. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

7. Service Availability

We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access and shall not be liable for any downtime caused by maintenance, third-party services, or circumstances beyond our reasonable control.

8. Limitation of Liability

To the maximum extent permitted by law, BlueRock Research & Development shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you have paid us in the twelve months preceding the claim.

9. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such notification constitutes acceptance of the updated terms.

10. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, you may request an export of your data within 30 days. After this period, we may delete your data in accordance with our retention policies.

Privacy Policy

Last updated: February 1, 2026

1. Introduction

BlueRock Research & Development ("we", "us") is committed to protecting the privacy of our users and their customers. This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Check-in DOG platform.

2. Data We Collect

We collect the following categories of data:

Account data: Your name, email address, phone number, and business information provided during registration.
Business data: Customer records, animal profiles, appointments, invoices, and other data you enter into the Service in the course of managing your grooming business.
Usage data: Information about how you interact with the Service, including log data, device information, and feature usage statistics.
Payment data: Billing information processed through our third-party payment provider. We do not store full credit card numbers on our servers.

3. How We Use Your Data

We use your data to provide and improve the Service, process payments, send transactional communications (such as appointment reminders on your behalf), provide customer support, and comply with legal obligations.

4. Data Storage and Security

Your data is stored on servers located within the European Union. We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, regular backups, and access controls. We conduct regular security reviews of our infrastructure.

5. Data Sharing

We do not sell your data to third parties. We may share data with service providers who assist in operating the Service (such as hosting providers and SMS delivery services), but only to the extent necessary and under appropriate data processing agreements.

6. Your Rights Under GDPR

As a data controller, we respect your rights under the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent. To exercise these rights, contact us at privacy@checkindog.com.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law (for example, invoicing records that must be kept for tax purposes).

8. Cookies

The Service uses essential cookies required for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

9. Contact

For any questions about this Privacy Policy or our data practices, please contact us at privacy@checkindog.com.

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